Frequently Asked Questions — Ephesus Deluxe

How does port pickup work?

We meet you right at the cruise port exit with a name sign. Our driver will be waiting when your ship docks, and we guarantee to have you back at least 30 minutes before your ship departs.

Are your tours private?

Yes. All tours are 100% private. You will have your own licensed guide and air-conditioned vehicle. No sharing with strangers, no large group buses.

What if my ship is delayed?

We monitor all ship arrivals. If your ship is delayed, we adjust your pickup time accordingly at no extra charge.

How far in advance should I book?

We recommend booking at least 2 weeks in advance, especially during peak season (May-October). Last-minute bookings can often be accommodated.

What is your cancellation policy?

Free cancellation up to 48 hours before the tour. Cancellations within 48 hours are subject to a 50% charge. No-shows are charged the full amount.

Do you accept credit cards?

Yes. Pay online by card for instant confirmation, or pay at the end of the tour in cash (USD, EUR, TRY) or by card.

Are tours suitable for seniors or those with mobility issues?

Yes. We cater to all fitness levels. Ephesus involves some walking on uneven surfaces but pace and route can be adjusted.

What languages do your guides speak?

English (all guides). German, French, Spanish, and Italian available upon request.

Is there a discount for children?

Yes. Children aged 6-12 receive a discounted rate on all per-person priced tours, and infants aged 0-6 join free.

Can you customize a tour?

Yes. Custom itineraries are available - contact us with your interests and schedule.

More questions? Contact us — we reply quickly on WhatsApp: +90 532 630 17 14.